FAQ

Frequently Asked Questions (FAQ)

What does Own Your Freedom™ stand for?

Own Your Freedom™ is built on the belief that freedom is created through the right tools, mindset, and movement. We design tech essentials and travel gear that support independence, growth, and evolving into the best version of yourself.

What products do you sell?

We offer smart tech tools, chargers, travel essentials, and everyday gear designed for modern lifestyles. Our product lineup continues to evolve as we build a more sustainable and innovative brand.

How long does shipping take?

Shipping times vary based on your location and the product ordered. Once your order is processed, you’ll receive a confirmation email with tracking information as soon as it ships.

Do you offer returns or refunds?

At this time, all sales are final as our business continues to grow and evolve. However, if you experience an issue or have concerns about your order, please contact us—we’re always willing to work with you to find a fair solution.

What if my order arrives damaged or incorrect?

If your item arrives damaged or you receive the wrong product, please email us with your order number and photos of the issue. We’ll review it promptly and make it right.

How can I contact you?

For any questions, concerns, or support, email us at [your email here]. We value open communication and customer satisfaction.

Is my payment information secure?

Yes. All payments are processed securely through Shopify’s encrypted checkout system, ensuring your information is protected at all times.